Instant Answers: Billing Information
Q: Is it safe to order over the Internet?
A: Shopping online at HamiltonAction.com is extremely safe. Hamiltonaction.com uses a secure Application Server to protect your ordering information as it comes to us via the Internet.
This means that all information, such as name, address and your credit card number entered during checkout and registration is encrypted. VeriSign provides authentication that you are in direct communication with HamiltonAction.com.
Q: When will my credit card be charged?
A: HamiltonAction.com accepts VISA, MasterCard and Discover/NOVUS for payment of your online order. Your credit card is not charged until your item is selected for shipping from our warehouse. If you choose installment payments (available only for select items), subsequent installments will be charged every month until payments are complete.
Q: How do Installment Plans work?
A: When installments are available, the number of installments and price per installment will appear next to the collectible's full price on the product detail page. You'll be able to select installments for these collectibles at checkout. (Note: not all items are available for installments.)
With the installment plan, the total amount of your purchase (including postage and any tax) is spread equally over the number of installments. Your installments are charged monthly directly to the credit card that was authorized at checkout. HamiltonAction.com does not charge interest on installment plans. Your first installment will be charged when your item is selected for shipping from our warehouse.
For example, if you purchase a collectible that costs US $79.95 through the Installment Plan, you then have the option to pay for that collectible in four separate installments of US $19.99 each.* Your installments are charged monthly, directly to the credit card that was authorized at checkout. Your collectible will be shipped to you once your first installment is paid in full.
* Plus Shipping and Service and any applicable tax
Q: How do Installment Plans work for Subscription Plans?
A: Buying a collectible that's available through our Installment Plan is the affordable way to shop, because it spreads the total cost over several months. Your installments are charged monthly directly to the credit card you authorized at checkout. Your first installment will be charged when your item is selected for shipping from our warehouse.
If you buy a Subscription Plan on the Installment Plan the next item in the collection will be shipped after all installments for the previous collectible are paid in full. It makes collecting convenient and affordable. When paying for the first collectible by credit card, all subsequent collectibles in your Subscription Plan will be charged to the same credit card. This holds true when purchasing a Subscription Plan via phone, mail or online.
Q: When is sales tax applicable and how is it calculated?
A: By law we are required to collect sales tax on items being shipped to the state of Illinois (8.50%). The State of Illinois has modified the method of how sales is assessed. The 8.50% sales tax is based on the item value and charges for service. The actual postage/freight costs are excluded.
Q: How are Subscription Plans billed?
A: When paying for the first collectible by credit card, all subsequent collectibles in your Subscription Plan will be charged to the same credit card. This holds true when purchasing a Subscription Plan via phone, mail or online.
Q: What if I use a debit card to buy a Subscription Plan?
A: If you are using a debit card to make payments on a Subscription Plan, please be aware that collectibles in a Subscription Plan may be shipped and billed to you more often than just once a month.
This could cause an overdraft on some accounts. To avoid this, please make arrangements to avoid any overdrafts. We're sorry, but we cannot be responsible for any overdraft charges should this occur.
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